Terms and Conditions.

Effective Date: 7/28/2025

Welcome to the website of Monticello Animal Hospital (“we,” “us,” or “our”). By accessing or using our website located at https://monticelloanimalhospital.info, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our site.

1. Clinic Services and Information

The content provided on this site is for general informational purposes only. It is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian for your pet's health needs.

2. Appointments and Cancellations

Appointments can be made by phone, in person, or through approved online channels. We request at least 24 hours' notice for cancellations. Repeated no-shows may be subject to a cancellation fee.

3. Payment Terms

Payment is due in full at the time of service. We accept cash, credit/debit cards, and other forms of payment as disclosed at our front desk. Prices are subject to change without notice.

4. SMS Messaging Terms

We may send SMS (text message) communications to our clients, including but not limited to:

Appointment confirmations and reminders

Vaccine and preventive care reminders

Pet wellness tips or clinic updates

Notifications about upcoming promotions or limited-time offers

a. Opt-In and Consent

SMS consent is obtained in person at our front desk as part of our intake process. By providing your mobile phone number and signing our intake form, you consent to receive SMS communications from Monticello Animal Hospital.

b. Message Frequency

Message frequency may vary based on your pet’s care schedule and clinic updates.

c. Message & Data Rates

Standard message and data rates may apply depending on your carrier and mobile plan.

d. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any of our messages. You may also request to be removed from our SMS list by contacting our team at:

Email: [email protected]
Phone: 574-583-7444

e. Privacy

Your contact information is kept secure and used only for clinic-related communications. For more information, see our Privacy Policy.

5. Intellectual Property

All content on this site—including text, graphics, logos, and images—is the property of Monticello Animal Hospital and may not be reproduced without written permission.

6. Website Use

You agree to use this website only for lawful purposes. You may not attempt to gain unauthorized access to any part of the site, interfere with its operation, or upload malicious content.

7. Links to Other Websites

This website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of those sites.

8. Disclaimer of Warranties

All content is provided “as is” without warranties of any kind. We make no guarantees as to the accuracy or completeness of any information provided on this website.

9. Limitation of Liability

To the fullest extent permitted by law, Monticello Animal Hospital shall not be liable for any damages arising from your use of this website or any linked third-party websites.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Monticello Animal Hospital
1 Oakview Dr, Monticello, IN 47960
Email: [email protected]
Phone: 574-583-7444